Shipping Policy
📦 Shipping Policy
Processing Time
All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive an email confirmation with tracking information once your order has shipped.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-8 Business Days | $4.99 |
| Expedited Shipping | 2-4 Business Days | $9.99 |
| Express Shipping | 1-2 Business Days | $19.99 |
| FREE Standard Shipping | 5-8 Business Days | FREE on orders $75+ |
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package directly through our carrier's website. Please allow 24-48 hours for tracking information to update after you receive your shipping confirmation.
Delivery Issues
If your package is lost, stolen, or arrives damaged, please contact us at support@mylucera.store within 7 days of the expected delivery date. We'll make it right.
Contact Us
Questions? Email us at support@mylucera.store and we'll respond within 24 hours.